The BANF Team provides application support via information sessions, written guidance and FAQs, and by phone and
email.
If you have a question not already addressed here at the Support Desk, please click "New Support Ticket" to submit your question no later than Monday, July 24, 2023, 5 p.m. CST in order to have it answered before the submission deadline. Questions received, and the answers provided, will be shared here. The Support Desk is updated once a week.
- Scheduled live and recorded information sessions will cover a range of topics, including a general introduction
to the award, a demonstration of Submittable, and the application. - Visit www.houstonbanf.org to learn more about dates and registration for information sessions and to sign up for email updates. We will also provide information there to connect to community-based information hubs and
other kinds of support. - To be sure BANF provides transparent support to all substantive questions and because the volume of inquiries
will likely grow, BANF staff will be able to provide only technical support with the online application in the week
before the application deadline. - BANF staff is available to provide technical assistance to people with disabilities or who require language
accommodations.
Starting June 22, BANF staff can be contacted by email or phone about this award opportunity, generally from 10
a.m. to 3 p.m. CST Monday through Friday. We will aim to respond within one business day or will propose a time to
connect.
info@houstonbanf.org
713-581-6125